Privacy Policy

How FlutterFirst collects, uses, discloses and otherwise processes personal data in the course of our business activities. FlutterFirst acts as the data controller of your personal data.

Last updated: January 2, 2026

Introduction

This Privacy Policy ("Policy") explains how FlutterFirst ("we", "us", or "our") collects, uses, discloses, and otherwise processes personal data in the course of our business activities. FlutterFirst acts as the data controller of your personal data.

We value your privacy and are committed to safeguarding your personal data. Please read this Policy carefully to understand how and why we process your data, and how you can exercise your data rights. We encourage you to review this Privacy Policy alongside any other privacy or fair processing notices we may provide on specific occasions.

Data controller

FlutterFirst

info@flutterfirst.com

For any privacy-related inquiries or concerns, you may contact us at the email address above.

1 · Information we collect

"Personal data" refers to any information relating to an identified or identifiable natural person. Below are the categories of personal data we may collect during our interactions with you:

Identifiers — name, email address, IP address, unique user identifiers

Contact information — name, email address, phone number, company name

Technical data — IP address, browser type and version, time zone, device characteristics, operating system details

Usage data — information about how you interact with our website, including browsing behavior, pages visited, and interaction patterns

Professional information — job title, company name, industry sector (when provided)

We do not collect any special categories of personal data, such as information regarding race, ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health, or biometric and genetic data. Our website is not intended for children, and we do not knowingly collect personal data from minors.

2 · Sources of personal data

We collect personal data from a variety of sources:

Direct interactions — you may provide personal information directly by completing contact forms on our website, subscribing to newsletters, or communicating with us via email or other channels.

Automated technologies — when you visit our website, we may automatically collect certain technical and usage data through cookies and similar tracking technologies. This includes IP address, browser type, operating system, browsing actions, and interaction patterns.

Third-party sources — we may receive certain personal data from trusted third parties such as analytics providers (e.g., Google Analytics), social media platforms, and customer support tools.

3 · How we use your personal data

We will only process your personal data where we have a valid legal basis to do so, as permitted under applicable data protection laws. Most commonly, we rely on one or more of the following legal grounds:

Performance of a contract — where processing is necessary to enter into or fulfill a contract with you

Legitimate interests — where it is necessary for our legitimate business interests, and your interests and fundamental rights do not override those interests

Legal obligation — where we are required to comply with a legal or regulatory obligation

Consent — where you have provided explicit consent (such as for marketing communications)

4 · Purposes of processing

We process your personal data for the following purposes:

Purpose

Data used

Legal basis

To respond to your inquiries via contact forms

Name, email address, phone number, message content

Legitimate interest / performance of contract

To send blog newsletters and updates

Name, email address

Your consent

To improve our website and services

Technical data, usage data

Legitimate interest

To analyze website performance and user behavior

Technical data, usage data

Legitimate interest

Marketing communications

We will only send you marketing communications if you have provided your explicit consent. You can withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Use of cookies

We use cookies and web analytics tools (such as Google Analytics) to understand how visitors use our website and to improve your experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

Third-party links

Our website may contain links to third-party websites. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

6 · Data security

We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, alteration, disclosure, or misuse. Access to your data is limited to employees, agents, contractors, and other third parties who require it for legitimate business purposes and are bound by confidentiality obligations.

In the event of a suspected personal data breach, we will promptly investigate and take all necessary actions as required under data protection regulations.

7 · Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or necessary for the exercise or defense of legal claims.

When determining the appropriate retention period, we consider factors such as the nature and sensitivity of the data, the potential risks associated with its processing, the purposes for which the data is used, and any applicable legal or regulatory obligations.

Once personal data is no longer necessary, we ensure it is securely deleted or anonymized.

8 · Your data rights

Under data protection regulations, you have the following rights regarding your personal data:

Right of access

You may request information about the personal data we hold about you and receive a copy of that data.

Right to rectification

You may request that we correct any inaccurate or incomplete personal data.

Right to erasure ("right to be forgotten")

You may request deletion of your personal data where it is no longer needed, where you withdraw consent, or where processing is unlawful.

Right to restrict processing

You may request temporary restriction of processing when you contest data accuracy or object to processing.

Right to object

You may object to processing based on our legitimate interests or for direct marketing purposes.

Right to data portability

Where processing is based on consent or contract and carried out by automated means, you may request to receive your data in a structured, machine-readable format.

Right to withdraw consent — where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal. To exercise any of these rights, please contact us at info@flutterfirst.com.

9 · Policy updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted above. We encourage you to review this Policy periodically to stay informed about how we protect your information.

10 · Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Questions about this policy, or want to exercise a right?

Email us Contact form